Out of Hours Urgent Care Services

We know that finding the right place to go can be confusing so we thought it would be helpful highlight the different health services and options available across Doncaster.

Self-Care can the best choice to treat very minor illnesses and injuries.  A range of common winter illnesses and injuries get better on their own and can be treated at home simply by combining a well-stocked medicine cabinet with plenty of rest and time.  Make sure your home is stocked with common over-the-counter medicines such as:

  • Paracetamol
  • Plasters and a thermometer
  • Cold and flu remedies
  • Indigestion remedy
  • Anti-Diarrhoeal medicine

Pharmacists offer advice on common problems such as coughs, colds, aches and pains as well as advising you on the safe use of prescription and over-the-counter medicines. They can also help you decide whether you need to see a doctor.

For details of your nearest pharmacy click here

NHS 111 is a free phone number which should be used if your condition or illness is not serious or life threatening (if it is you should dial 999). The 111 telephone service will advise which NHS services are open nearest to you that will be able to help you with your problem. The service is open 24 hours a day, on weekends, bank holidays and during holiday periods.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

To get help from NHS 111, you can:

  • go to nhs.uk (for people aged 5 and over only)
  • call 111

NHS 111 is available 24 hours a day, 7 days a week.

If you have difficulties communicating or hearing, you can:

GP Practices – Primary Care If you have an illness that persists, make an appointment with your local GP.  We provide a range of services by appointment, including medical advice, examinations and prescriptions.  For details of your nearest GP surgery and their opening times, please click here.

When your GP practice is closed and you need healthcare advice you can contact the NHS 111 service by phone or online (111 or www.nhs.uk/111) where you will be advised of the most appropriate service for your needs. Calls are FREE from landlines and mobiles. NHS 111 is available 24 hours a day, 365 days a year. Alternatively, you can access your local pharmacy for self-care advice or visit www.nhs.uk to find local services for your needs.

Doncaster Same Day Health Centre
Telephone Number: 0300 123 3103 – Cavendish Court, South Parade, DN1 2DJ.
The Same Day Health Centre is open every day of the year. Phone lines open at 7am with appointments available 10am to 10pm. They can be contacted if you are unable to get an appointment at your own GP practice. However, you must ring first to get an appointment; appointments are within 24 hours.

This is a NHS service, staffed by doctors, nurses and other practitioners, to treat minor illnesses and injuries, sore throat, ear ache, sprains and strains quickly.
When your GP Surgery is closed (Out of Hours)

Walk-in-Centres treat minor illness and injuries that do not need a visit to A&E.  These can provide treatment for minor injuries or illnesses, such as cuts, bruises and rashes.

Mexborough Urgent Treatment Centre – Open 7 Days a Week 09:00am — 09:00pm apart from Christmas Day. Please note that last admission to the service is 8pm.

More information can be found here – https://www.dbth.nhs.uk/services/urgent-treatment-centre/

To contact the unit please call 01709 649157

A&E – 999 Accident and Emergency departments should only be used in a critical or life-threatening situation.  A&E departments provide immediate emergency care for people who show the symptoms of serious illness or badly injured.  Dialling 999 and stating a medical emergency will results in a response vehicle being sent to your location.

For information on all aspects of health and health care, visit  www.nhs.uk. The website enables you to check symptoms, conditions and treatments as well as finding telephone numbers and addresses for most NHS organisations, including hospitals and GP practices.

Mental Health 

Here is a list of some the services available in Doncaster

  • IAPT (Improving Access to Psychological Therapies)

https://iapt.rdash.nhs.uk

Doncaster: 01302 565556

Free for people who feel they need help and support for anxiety.

  • Doncaster Talking Shop

Call: 01302 565650

Free for people over 18 who need knowledge and support about talking therapies, which include cognitive behavioural therapy (CBT) and IPT/ Counselling.

  • Doncaster Mind

Call: 01302 812190 or email: office@doncastermind.org

Support for people experiencing mental health difficulties, including personal wellbeing and recovery advice and information.

  • Doncaster Rethink 

https://rethink.org

Call: 0808 8010442

24/7 emotional support and information to people effected by mental illness, age 16 and over who live in Doncaster.

  • Doncaster Samaritans

Call: 116 123

Open 24/7

  • Doncaster Community Hub 

dncommunityhub.org.uk

Call: 01302 430300

Open 7 days a week from 8am-8pm.

  • Doncaster Adult Social Services and Wellbeing

yourlifedoncaster.co.uk

Call: 01302 737391

Open 8.30am- 5pm Monday – Friday.

  • Doncaster Single Point of Access

Call: 01302 566999

A 24/7 service providing assessments to identify the most appropriate needs and services to support individuals.

  • Doncaster Alcohol Services

https://www.doncasteralcoholservices.co.uk

Call: 01302 360090

Support available to help you or someone you know Monday to Friday between 9am – 5pm.

  • Aspire Drug & Alcohol Services in Doncaster

Call: 01302 730956

A single point of access designed to provide advice, support and signposting.

  • Doncaster Children’s Services Trust

Call: 01302 734 100

If you have a concern about a child call: 01302 734100 between 8.30am – 5pm Monday-Friday

  • CAMHS (Child and Adolescent Mental Health Services)

Call: 01302 796191

Providing assessment, therapy and interventions for children and young people up to the age of 18.

  • Doncaster School Nursing (Age 5-19)

Call: 01302 566776 or Text 07917 031891

Offering support and advice for young people and their families. Open Monday – Friday 9am-5pm.

  • Young Minds 

https://youngminds.org.uk/

Text: YM to 85258 – Providing 24/7 urgent and crisis support

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