Doncaster Carers - Reach Out

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What's on offer to family carers?

BAME Family Carer Support Worker 

Rosemary Stevens is a BAME family carer support worker who works for Doncaster Carer Reach Out Service (DCROS). She provides confidential support, advice and information to BAME carers in Doncaster. She works with communities who often find it difficult to seek support due to language or cultural barriers by giving a culturally sensitive service. 

In a recent focus group 88% of BAME Family Carers told us they did not know it was possible to get information and support about being a family carer. Support is open to you, please see the information below, contact me your BAME carer support worker using the details below.

Get in touch today to find out how we can support you

Telephone: 01302 986900


Download the Doncaster Carers Reach Out leaflet here

If you would like any of the Doncaster Carers leaflets in a different language or format, please contact

Carer Support

Doncaster Carers Reach Out Service - delivered by ‘Making Space’ who support adult carers of adults  Making Space can support people in a caring role, helping to enable carers to be connected in their community and give balance to aid people in their caring roles. Making space have recently launched their 'Carer Cards' which can be useful to identify unpaid carers who are supporting a loved one and carrying out essential tasks/duties, get in touch with them to find out more.

Carer’s Time for You- offers specialised carer support and access to a carer grant money dependant on your circumstances, contact Linda Stanbra on 07929 731 971 open to carers 18 and over and who are un-paid (if you receive benefit to provide care this does not mean you are a paid carer) You will need to live or care for someone living in the geographical boundaries of Doncaster council.

Your application will need to be supported by a professional i.e. health care professional, social worker, home care worker, occupational therapist, physiotherapist, dietician, hospital consultant, wellbeing worker or GP email to for more information.

Doncaster Parent Voice - is a group of parents and carers of disabled children who work with local authority, education, health and other providers to make sure the services they plan and deliver meet the needs of disabled children and families.  Accessible to parents or carers of a child/ren with any type of additional need or disability are welcome to join.  Joining does not mean you have to commit lots of time, you can join and receive information only, and then decide if you want to get more involved at your own pace- call 01302 637566

Working Carers- 1 in 9 working people are carers. Doncaster Council is proud to be working with Employers for Carers to help support working carers and businesses in Doncaster keep hold of the carers in their workforces. Through the Council’s partnership with Employers for Carers, local businesses are now able to access practical resources, advice and information online to help support carers in their workplaces. The site includes case studies, legislation and model policies, good practice guides and toolkits and e-Learning and would be a particularly useful resource for anyone in an organisation who manages people and/or with HR and wellbeing responsibilities. In Doncaster alone, there are over 33,000 carers, and this number is set to rise significantly. Within this figure there are well in excess of 15,000 working carers in Doncaster. With an ageing population and people living longer with ill health and disability, Carers UK research shows that nationally the number of carers is expected to rise by 50% and reach 9 million by 2037.

As part of the Council’s partnership with Employers for Carers, Doncaster carers are also able to access an online platform which has information and support on health and wellbeing, carers rights and working and caring, and access to Jointly (Carers UK’s care co-ordination app). This site can be accessed here: using our unique access code: DGTL1849.

Social Care Institute for Excellence - This video-based resource  is designed to help people look after someone safely at home. It will help you care for people in any situation, although this resource may be particularly useful if you are supporting someone during the COVID-19 crisis . Each section has a set of videos designed to give you and the person you care for practical and relevant information to support you day to day. 

Mind The Gap- improving BAME Carers Experience of Local Practices on Doncaster - Discussions and possible actions from findings from BAME Carer Focus Groups in relation to their experience of local practices:

Question asked Percentage
Were not sure if GP knew they were a carer 66
Didn't know that there was information about being a carer 88
Didn't know that they could have a chaperone 56
Didn't feel listened to by GP 40
Went to A&E as couldn't get to see or speak to a doctor 40
Didn't know that they could use a language app 100

Thank you to our very own Dr Thullimalli who is a GP at White House Farm Medical Centre in Armthorpe for contributing to this work.

Discussions and possible actions from findings from BAME Carer Focus Groups in relation to their experience of local practices

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